Are you planning to fly with Ethiopian Airlines from New Jersey? Whether you’re traveling for business, reuniting with family, or heading on an international adventure, the Ethiopian Airlines Newark office is your go-to resource for all flight-related assistance.
The office is located right inside Newark Liberty International Airport, offering a convenient touchpoint for travelers in and around New Jersey. With a team of trained and professional staff, the office helps passengers manage bookings, check-in, baggage queries, visa information, medical requests, and much more.
Let’s take a closer look at how the Ethiopian Airlines office in Newark can help make your journey smoother.
📠Office Location and Contact Details
The Ethiopian Airlines Newark office in New Jersey is situated in a prime location at Newark Liberty International Airport, making it easy to access for both walk-in travelers and those already flying out.
Office Details:
Address: 18 Terminal B, Level 3, Newark Liberty International Airport, Newark, NJ 07114
Phone Number: (973) 353 0223
Email: [email protected]
Working Hours: Monday to Sunday, 08:00 AM – 04:00 PM
Official Website: www.ethiopianairlines.com
Airport Information:
Airport Name: Newark Liberty International Airport
Location: 3 Brewster Rd, Newark, NJ 07114, United States
Airport Code: EWR
Airport Contact: +1 973-961-6000
âœˆï¸ Services Offered at Ethiopian Airlines Newark Office
The team at the Ethiopian Airlines Newark office in New Jersey goes beyond basic flight booking. They’re equipped to handle a wide array of services, tailored to meet the needs of every passenger:
âœ”ï¸ Flight Management Services:
Flight Booking and Cancellation
Check-in Assistance (Online & Counter)
Flight Rescheduling and Upgrades
Ok to Board Services
🧳 Baggage Services:
Information on free baggage allowance
Extra baggage charges
Oversized/overweight baggage handling
Lost or delayed baggage reporting
🕠Traveling with Pets:
Understand Ethiopian Airlines' pet travel policy, crate requirements, fees, and international regulations before departure.
ðŸ§‘âš•ï¸ Medical Assistance:
Passengers requiring wheelchairs, oxygen supply, or other medical assistance can contact the office in advance for arrangements and documentation.
🛂 Immigration & Visa:
Get updates on visa-on-arrival policies, immigration documentation requirements, and passport validity rules for various destinations.
💼 Additional Support:
Airport transfers and meet & greet services
Lounge access for business and economy travelers
In-flight meals and entertainment options
Frequent flyer miles support
Wi-Fi and airport amenities
âœˆï¸ Ethiopian Airlines Fleet Overview
Ethiopian Airlines operates a modern and diverse fleet with over 130 aircraft. Here’s a snapshot of some of the planes in service:
Airbus A350-900 / A350-1000
Boeing 737, 757, 767, 777, and 787 Dreamliner
De Havilland Dash 8-400
ATR 42/72, Fokker 50
Their fleet is known for comfort, fuel efficiency, and high safety standards—ensuring a world-class flying experience.
â“ Frequently Asked Questions
1. Where is the Ethiopian Airlines Newark office located?
It’s at Terminal B, Level 3 of Newark Liberty International Airport (EWR), Newark, NJ 07114.
2. Can I book tickets directly from the Newark office?
Yes, you can book new flights, make changes to existing ones, or even cancel your reservations at the Newark office.
3. What are the working hours of the Ethiopian Airlines Newark office?
The office is open daily from 08:00 AM to 04:00 PM.
4. What is the phone number for the Newark office?
You can call the office directly at (973) 353 0223 for inquiries.
5. How can I check in for my Ethiopian Airlines flight?
You can check in online through their website or get assistance from the Newark office or airport counters.
6. What’s the baggage allowance on Ethiopian Airlines?
Baggage allowance depends on your travel class and route. Typically, economy passengers are allowed two checked bags of 23kg each, while business class allows more.
7. Is pet travel allowed on Ethiopian Airlines?
Yes, but there are specific policies for crate sizes, fees, and documentation. The Newark office can help you prepare.
8. Can I request wheelchair assistance from the Newark office?
Absolutely. Passengers needing medical or mobility assistance should contact the office at least 48 hours before departure.
9. What should I do if my baggage is delayed or missing?
Report it immediately at the airport baggage counter or call the Newark office for assistance and tracking.
10. Is there a lounge available for Ethiopian Airlines passengers?
Yes, lounge access is available for business class passengers and those with eligible loyalty memberships.
🌠Why Choose the Ethiopian Airlines Office in Newark?
Choosing to visit the Ethiopian Airlines office in Newark offers numerous benefits. You get access to:
Real-time updates about flights and travel policies
In-person assistance from experienced airline staff
Faster problem resolution for issues like refunds, upgrades, or cancellations
Multilingual support for international travelers
Whether you’re traveling to Addis Ababa, Nairobi, or any of the 125+ global destinations Ethiopian Airlines serves, the Newark office makes your experience smoother and more personalized.
🧳 Final Thoughts
Traveling can be complex, especially when it involves international destinations. But with the Ethiopian Airlines Newark office in New Jersey, you have a reliable partner every step of the way. From booking your flight and checking in to dealing with baggage and special services, their staff is committed to making your journey hassle-free.
So, next time you're planning a trip with Ethiopian Airlines, make sure to contact or visit their Newark office for expert travel support. Your comfort, safety, and convenience are always their top priority.
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